We have been certified physically and commercially by the Alibaba Group. We work due to management control and policies in terms of delivery, and payment and also back up customers with 100% protection with their payment. We also offer a 100% Money back guarantee to our customers in which if they make an order from us and they did not get their package or there was damage to their package, we advise that customers should contact us immediately and ask for a refund or we can reship back to them.